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Frequently Asked Questions

  • What are your business hours?

    Our business hours:
    Monday – Thursday: 8.30a.m – 5.30p.m
    Friday: 8.30a.m – 4.30p.m

  • Where is your office?

    Our office is located at No 3, Persiaran Waja, Bukit Raja Industrial Estate, 41050 Klang, Selangor.

  • How to apply for a job at ALCOM?
  • Is aluminium metal?

    Yes, aluminium is metal. It is a silvery-white metal, the 13 element in the periodic table. One surprising fact about aluminium is that it’s the most widespread metal on Earth, making up more than 8% of the Earth’s core mass. It’s also the third most common chemical element on our planet after oxygen and silicon.

  • What are the advantages of aluminium?

    The advantages of aluminium as below:

    Lightweight: Aluminium is a very light metal with a specific weight of 2.7 g/cm3, about a third that of steel. For example, the use of aluminium in vehicles reduces dead-weight and energy consumption while increasing load capacity. Its strength can be adapted to the application required by modifying the composition of its alloys.

    Recyclability: Aluminium is 100 percent recyclable with no downgrading of its qualities. The re-melting of aluminium requires little energy: only about 5 percent of the energy required to produce the primary metal initially is needed in the recycling process.

    Reflectivity: Aluminium is a good reflector of visible light as well as heat, and that together with its low weight, makes it an ideal material for reflectors.

    Ductility: Aluminium is ductile and has a low melting point and density. In a molten condition it can be processed in a number of ways. Its ductility allows products of aluminium to be basically formed close to the end of the product’s design.

    Corrosion Resistance: Aluminium naturally generates a protective oxide coating and is highly corrosion resistant. Different types of surface treatment such as anodising, painting or lacquering can further improve this property. It is particularly useful for applications where protection and conservation are required.

    Buy Back Guarantee: Due to the highly recyclable properties of aluminium, ALCOM offers an industry-leading buy-back guarantee to all customers, for all our products.

  • How to request for a quotation?

    Please email the details to [email protected], our sales representative will reply you as soon as possible. You can also contact our sales team at 03-33466262.

  • Can I make purchase directly from you?

    You can purchase direct purchase from us. Please contact us at [email protected] or 03-33466262 for quotation.

  • Do you provide warranty for roofing and cladding?

    Yes. We provide warranty for roofing and cladding. The warranty period depends on the type of buildings and the location. Our technical team will advise you on warranty period once you provide us the details.

  • Do you provide installation services for roofing and cladding?

    Yes. We supply and install roofing and cladding. Please contact us at [email protected] or 03-33466262 for more details.

  • Can we visit your factory?

    Yes. You can visit our factory. Please send the request to [email protected].

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